The fuel type is often written on the front of the heating system.
Most boilers are supplied with gas. If you have a gas meter, gas cooker or gas fire it is likely to be a gas boiler. If you have gas bottles or an LPG storage tank outside then it is LPG.
If you're still unsure, give us a ring on 01536 680920.
Take a look at the boiler. Its type should be written on the front.
If you have a Potterton Powermax, then they're a unique type of boiler, but best fits the System category.
If you can't find it, give us a ring on 01536 680920.
The number of radiators in your home helps us size your new boiler correctly. A boiler that's too small won't heat your home properly; one that's too large will be inefficient and cost more to run.
Count every radiator in every room, including towel rails if they're part of your heating system.
Thermostatic Radiator Valves — or TRVs — are controls for your radiators. They regulate how much hot water flows into the radiator so you can control the temperature of each room independently.
They look like a small dial or knob on the side of the radiator, usually numbered 1–5 or with snowflake and sun symbols.
Under current regulations, all radiators must have TRVs unless the room has a room thermostat. If you don't have them, we'll include them as part of your installation.
A flue is like a chimney. It's a pipe that takes waste from your boiler and carries it outside. The flue exit looks a bit like an exhaust pipe, either on the wall or on the roof.
If you already have a boiler, look for where the existing flue exits the building. If you're not sure, have a look around the outside of your home for a circular vent or pipe.
If you can't find it, give us a ring on 01536 680920.
If your flue is less than two metres from the ground we'll include a safety guard in your flue pack.
If you're not sure, a good rule of thumb is to check if you can reach the flue without a stepladder. If you can, it's likely less than 2 metres from the ground.